Help and Frequently Asked Questions
Here you will find a list of commonly asked questions. If you can't find your answer just send us an email here and we'll get back to you as soon as possible.
Why book hotels through our website?
When searching for hotels in Thailand, it's best to book through a hotel reservation company based in Bangkok like our partners. With offices in Bangkok our partners are able to communicate directly with locally and internationally run hotels in Thailand. So they are the first to receive special deals and promotions when it becomes available.
Isn't it better to book through the hotel's website directly?
Our hotel reservation partners receive bulk discounted room rates for listing hotel properties on websites. By doing so hotels in Bangkok receive a wider presence on the Internet and are able to reach more visitors searching for a place to stay.
By booking a guest friendly hotel on this website you can take full advantage of these discounts. For example take a look at the rates for Majestic Suite's (a popular guest friendly hotels) own website for a single studio room. Now look at our rate for a single studio room at Majestic Suites. You get the same quality rooms and a free breakfast while saving money through our hotel reservation partners.
Can BangkokGuestFriendlyHotels.com help me book hotels that are non guest friendly?
Absolutely. We are able to help you book hotels throughout Thailand whether it's near a red light district in Bangkok or near a secluded beach on Koh Phi Phi island. Through the combined efforts of our hotel reservation partners we're able to offer thousands of hotel choices to you. Check out our Find Great Deals in Thailand, you'll find many hotels there along with current promotional rates and reviews and comments by hotel guests.
Why book hotels through our website?
When searching for hotels in Thailand, it's best to book through a hotel reservation company based in Bangkok like our partners. With offices in Bangkok our partners are able to communicate directly with locally and internationally run hotels in Thailand. So they are the first to receive special deals and promotions when it becomes available.
Isn't it better to book through the hotel's website directly?
Our hotel reservation partners receive bulk discounted room rates for listing hotel properties on websites. By doing so hotels in Bangkok receive a wider presence on the Internet and are able to reach more visitors searching for a place to stay.
By booking a guest friendly hotel on this website you can take full advantage of these discounts. For example take a look at the rates for Majestic Suite's (a popular guest friendly hotels) own website for a single studio room. Now look at our rate for a single studio room at Majestic Suites. You get the same quality rooms and a free breakfast while saving money through our hotel reservation partners.
Can BangkokGuestFriendlyHotels.com help me book hotels that are non guest friendly?
Absolutely. We are able to help you book hotels throughout Thailand whether it's near a red light district in Bangkok or near a secluded beach on Koh Phi Phi island. Through the combined efforts of our hotel reservation partners we're able to offer thousands of hotel choices to you. Check out our Find Great Deals in Thailand, you'll find many hotels there along with current promotional rates and reviews and comments by hotel guests.
How our hotel booking process work?
We offer two ways to book hotels on our website. First is through our own personal hotel reservation system operated by our main partner Reservation 24.
When you make a reservation request our staff will check your desired hotel for room availability first. Within 1 day you should receive an email reply with room availability confirmation along with payment instructions. If your first choice is unavailable you have the option of choosing alternative hotels of similar quality.
If a room is available your reservation is held for at least 2 -3 days, but there is no guarantee since room availability fluctuates. You can view Reservation 24's cancellation policy here.
We offer two ways to book hotels on our website. First is through our own personal hotel reservation system operated by our main partner Reservation 24.
When you make a reservation request our staff will check your desired hotel for room availability first. Within 1 day you should receive an email reply with room availability confirmation along with payment instructions. If your first choice is unavailable you have the option of choosing alternative hotels of similar quality.
If a room is available your reservation is held for at least 2 -3 days, but there is no guarantee since room availability fluctuates. You can view Reservation 24's cancellation policy here.
Our secondary hotel reservation system is through our partner www.agoda.com. We recommend you use their system for finding last minute hotels deals in Thailand because they offer instant confirmation.
They also provide a very good rewards point program for return customers.
You can take a look at agoda.com's cancellation policy here.
They also provide a very good rewards point program for return customers.
You can take a look at agoda.com's cancellation policy here.
Is breakfast included in the room rates?
Most hotels listed on BangkokGuestFriendlyHotel.com include a free breakfast with the room rate. If a hotel does include a free breakfast it be clearly stated on the reservation page.
Are taxes included in the room rates?
Our primary hotel reservation system Reservation 24 does include taxes in the room rates.
Our secondary hotel reservation system www.agoda.com runs on a different system so taxes are calculated after you have set your arrival and departure date and ready to book. You will still receive savings through www.agoda.com.
Our partners accept all forms of major credit cards for payment and all transactions are secure for your protection. However, www.agoda.com is the only company that accepts PayPal payments.
If you ever need to extend your hotel stay make sure you do so through our website so that you can keep receiving the discounts that our partners provide.
You'll also notice there are hotel reviews from guests on our partner's websites. Those reviews are 100% legitimate and many are very recent. You too have a chance to write a review. You will be sent an email asking for your own personal review and we would appreciate it you took a few minutes to write one. Matter of fact www.agoda.com offers 500 reward points for writing a 50 word review.
We encourage you to submit a helpful review so that you may help your fellow travelers make a better decision on where they should stay.
If you have anymore questions at all, please feel free to email us. We'll get back to you in 1 day.
Most hotels listed on BangkokGuestFriendlyHotel.com include a free breakfast with the room rate. If a hotel does include a free breakfast it be clearly stated on the reservation page.
Are taxes included in the room rates?
Our primary hotel reservation system Reservation 24 does include taxes in the room rates.
Our secondary hotel reservation system www.agoda.com runs on a different system so taxes are calculated after you have set your arrival and departure date and ready to book. You will still receive savings through www.agoda.com.
Our partners accept all forms of major credit cards for payment and all transactions are secure for your protection. However, www.agoda.com is the only company that accepts PayPal payments.
If you ever need to extend your hotel stay make sure you do so through our website so that you can keep receiving the discounts that our partners provide.
You'll also notice there are hotel reviews from guests on our partner's websites. Those reviews are 100% legitimate and many are very recent. You too have a chance to write a review. You will be sent an email asking for your own personal review and we would appreciate it you took a few minutes to write one. Matter of fact www.agoda.com offers 500 reward points for writing a 50 word review.
We encourage you to submit a helpful review so that you may help your fellow travelers make a better decision on where they should stay.
If you have anymore questions at all, please feel free to email us. We'll get back to you in 1 day.

